What is virgin hair?
Virgin hair is chemically unprocessed human hair, which is collected from a single donor (the donor could be Indian, Malaysian, Brazilian, etc). The virgin hair is remy hair that has not been altered by dyes, perms, bleaches, or harsh washes. We only uses grade 8A virgin hair, which is the highest quality hair on the market.
Payment Information
Due to the nature of our business, and for security reasons, we only accept American Express, Discover, Master Card, Visa as processed via PayPal method of payment for online orders we also accept cash in person. No checks or money orders.
How long does it take before an order is shipped and received?
Orders take 3-5 working days for UK orders and 5-7 working days for international orders. Packages are sent by either Royal Mail or USPS and a signature is required upon delivery to ensure it has been delivered safely. You will be sent an email confirming your orders dispatch.
Can I cancel or make changes to an order?
Orders can be amended or cancelled if requested within 24 hours of the order taking place.
How can you be contacted?
Feel free to contact us via email, if you have any questions. Our email address is [email protected]
How long does it take before an order is shipped and received?
Orders take 3-5 working days for UK orders and 5-7 working days for international orders. Packages are sent by either Royal Mail or USPS and a signature is required upon delivery to ensure it has been delivered safely.